IT Support Coach for Mac User

Employee, Permanent

Flemish Region

Posted 3 years ago

Talencia is looking for an IT Support Coach as permanent for one of its clients in Antwerp.

Start date : ASAP

Location : Antwerp

Duration : Permanent

Description :

You will work as IT Support Engineer & Coach in our IT Infrastructure Team.

Your main tasks will be to:

Advice and support your colleagues on their IT needs & issues, in the office or hall, either remotely or on-site;
Deploy updated or new software & hardware;
Identify the training needs for end-users on MacOS, Ms Office 365, security awareness…;
Organize training sessions in one to one or classroom, and/or tutorial video capsule… ;
Guide & support the rollout of international IT standards to the different teams of the group;
By means of a turn key system, offer the required quick and qualitative support to the IT needs of the international productions that use our halls.

Profile :

Bilingual Dutch/English is a must & French is an asset;
Specialist as MacOS (user and engineer) and Ms Office 365;
Good skills with iOS & MS Windows;
Basic skills of user mgt via AD;
Familiar with Linux, Virtualization, Routing & Switching;
Strong empathy, to identify quickly users ‘issues;
Pedagogical capacity;
Facilitator, initiator & Leadership;
Flexible, Communicative & transparent;
Pro-active, efficient, responsible & eye for details;
Ready to work outside the office working hours;
Interest for culture & ethic.

Offer from our client :

Full-time & permanent Job with a competitive salary, and fun challenges;
In a dynamic company active in events sector.

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I.T.