Service Desk Agent

Contract, Freelance
Brussels
Posted 1 month ago

Details

Location : Brussels

Duration: 6 months + extensions

Start date: Asap

Job description

You will be replacing a consultant that is leaving. The client is looking for a service desk agent that will join the service desk.

You will provide 1 line support to the interal users.

You will use the ticketing system. You will escalate incidents/problems when necessary

While providing support, you will with your colleagues ensure a smooth running of the service desk, dealing with hardware or software issues.

You are part of 1 of the teams that is the point of contact for ict related issues.

Profile

  • Minimum 1-2-year(s) experience in similar situation.
  • You speak French and you have good knowledge in English.
  • Dutch is a plus
  • Windows & active directory skills
  • ticketing system

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Job Features

Job CategoryI.T.
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